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House that Service Built, The

by: Nancy Bandy

Publisher: BuilderBooks.com®

Pages: 148

Format: Soft cover

Pub. Date: 2004

PLU#: 00184

ISBN#: 9780867185591

About This Book:

Enhances profits by creating the kind of loyalty that only comes from exceptional customer service.

Make your business stand out by creating a service-oriented culture that actively addresses the needs of your customers. From staff to vendors and trade contractors, customer satisfaction needs to be a priority in order for your company to retain loyalty and increase referrals.

The House that Service Built is a comprehensive reference that introduces the latest concepts in customer service. You will discover the necessary action steps and concepts you need to establish an effective service-oriented culture in your company. Nancy Bandy|