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Table of Contents

Managing Your Most Difficult Customers

by: Dennis J. Rourke

Publisher: BuilderBooks.com®

Pages: 130

Format: Soft cover

Pub. Date: 2003

PLU#: 00167

ISBN#: 0-86718-547-3

About This Book:

CLEARANCE!
Original Retail Price $39.95. Good customer care means happier customers and increased referrals. It's now easier than ever for disgruntled homeowners to voice their discontent. Stop bad press before it starts by making every employee accountable for good customer care. Learn how to make every customer a happy customer with this great new book.

Also check out Financing and Cash Management from Dennis J. Rourke.

***No Return Allowed On Clearance Items***